{"id":10540,"date":"2025-06-26T22:23:22","date_gmt":"2025-06-27T05:23:22","guid":{"rendered":"https:\/\/islandtoursmexico.com\/?page_id=10540"},"modified":"2025-11-24T23:01:26","modified_gmt":"2025-11-25T06:01:26","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/islandtoursmexico.com\/es\/privacy-policy\/","title":{"rendered":"Pol\u00edtica de privacidad"},"content":{"rendered":"
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\u00a0PRIVACY POLICY<\/h2>

Islands of Loreto Heli \u2013 Tours\u00a0<\/b><\/p>

Islands of Loreto Heli \u2013 Tours located at <\/span>Km. 5 Carretera Transpeninsular, Loreto\u00a0 International Airport, C.P. 23880, Loreto, Baja California Sur, Mexico<\/span><\/i>, is committed to\u00a0 protecting your personal data. We will only use the information collected to deliver and\u00a0 improve our services.\u00a0<\/span><\/p>

How and what information is collected from you\u00a0<\/b><\/p>

We collect personal information from or about you through different interactions with\u00a0 Islands of Loreto \u2013 Heli Tours, such as when you make inquiries, book a tour or private\u00a0 charter, contact us via email or telephone, or visit our facilities.\u00a0<\/span><\/p>

Information You Provide\u00a0<\/b><\/p>

  • Tour Reservations, Inquiries, and Services\u00a0<\/b><\/li><\/ul>

    When booking or inquiring about a tour, charter, or related service, Islands of Loreto\u00a0 Heli \u2013 Tours may request personal details including your full name, date and place\u00a0 of birth, nationality, CURP\/RFC or passport information, address, phone number,\u00a0 email, billing and tax details, payment information, flight preferences, weight (for\u00a0 safety purposes), and emergency contact information. This information is required\u00a0 to coordinate, operate, and confirm your flight or service.\u00a0<\/span><\/p>

    • Payments\u00a0<\/b><\/li><\/ul>

      All payments for services provided by Islands of Loreto Heli \u2013 Tours are processed\u00a0 through the official Destino Group banking accounts.\u00a0<\/span><\/p>

      Payments may be completed either:\u00a0<\/span><\/p>

      – Via electronic bank transfer, or\u00a0<\/span><\/p>

      – In person, through Clip terminals available at our facilities.\u00a0<\/span><\/p>

      All transactions are handled under strict confidentiality and data protection\u00a0 standards. Islands of Loreto Heli \u2013 Tours does not store, access, or retain any\u00a0 cardholder information. Payment details are used exclusively to confirm and apply\u00a0 payments, in full compliance with applicable Mexican financial and data protection\u00a0 laws.\u00a0<\/span><\/p>

      Customer Service\u00a0<\/b><\/p>

      We may collect personal information when you:\u00a0<\/span><\/p>

      • Contact us for assistance, clarification, or information\u00a0<\/span><\/li>
      • Report a lost item or submit a claim\u00a0<\/span><\/li>
      • Communicate with our staff in person, by phone, or by email\u00a0<\/span><\/li>
      • Interact with us through social media channels (e.g., Instagram, Facebook,\u00a0 WhatsApp)\u00a0<\/span><\/li><\/ul>

        All calls or written communications may be monitored solely for quality and service\u00a0 purposes.<\/span><\/p>

        Marketing and Communications\u00a0<\/b><\/p>

        When you voluntarily sign up for updates, promotions, or newsletters, we collect your\u00a0 name and contact information to send you news, special offers, and updates related to\u00a0 Islands of Loreto Heli \u2013 Tours. You may opt out of receiving marketing communications\u00a0 at any time.\u00a0<\/span><\/p>

        Information We Collect Automatically\u00a0<\/b><\/p>

        When you visit our website or digital platforms, we automatically collect limited technical\u00a0 information, including:\u00a0<\/span><\/p>

        • IP address and approximate location\u00a0<\/span><\/li>
        • Browser type and operating system\u00a0<\/span><\/li>
        • Pages visited, session duration, and navigation patterns\u00a0<\/span><\/li><\/ul>

          This helps us improve our website performance and user experience.\u00a0<\/span><\/p>

          Information Received From Third Parties\u00a0<\/b><\/p>

          We may receive personal data from trusted partners involved in the booking or\u00a0 coordination of our services, including:\u00a0<\/span><\/p>

          • Hotels, travel agencies, resort partners\u00a0<\/span><\/li>
          • Brokers or sales representatives.\u00a0<\/span><\/li>
          • Marketing platforms or social media channels, consistent with your privacy\u00a0 settings.\u00a0<\/span><\/li><\/ul>

            This information may include your name, email address, phone number, travel details,\u00a0 or booking confirmations, and is used strictly to coordinate, confirm, or provide the\u00a0 services you requested with Islands of Loreto Heli \u2013 Tours.\u00a0<\/span><\/p>

            Purpose of Data Use\u00a0<\/b><\/p>

            Your personal data may be used for the following purposes:\u00a0<\/span><\/p>

            • Primary Purposes:\u00a0<\/b><\/li><\/ul>

              Verify your identity and documentation\u00a0<\/span><\/p>

              Provide and manage your flight, tour, or charter service\u00a0<\/span><\/p>

              Confirm, modify, or cancel reservations\u00a0<\/span><\/p>

              Process billing and payments\u00a0<\/span><\/p>

              Communicate flight or tour updates\u00a0<\/span><\/p>

              Comply with aviation and legal obligations\u00a0<\/span><\/p>

              • Secondary Purposes:\u00a0<\/b><\/li><\/ul>

                Send promotions, offers, or news about Islands of Loreto Heli \u2013 Tours Request your feedback through satisfaction surveys\u00a0<\/span><\/p>

                If you do not wish your data to be used for secondary purposes, you may contact us\u00a0 through the methods below.\u00a0<\/span><\/p>

                ARCO Rights (Access, Rectification, Cancellation, Opposition) <\/b>Usted tiene derecho a:\u00a0<\/span><\/p>

                • Access<\/b>: Know what data we hold about you and how it is used <\/span>\u2022 <\/span>Rectify<\/b>: Correct inaccurate or outdated information<\/span><\/li>
                • Cancel<\/b>: Request deletion of your data when applicable\u00a0<\/span><\/li>
                • Oppose<\/b>: Object to processing for specific purposes\u00a0<\/span><\/li><\/ul>

                  To exercise these rights, you may send a written request to\u00a0 <\/span>hola@islandtoursmexico.com<\/b>, or visit us in person at our office in Loreto, Baja\u00a0 California Sur.\u00a0<\/span><\/p>

                  Your request must include:\u00a0<\/span><\/p>

                  • Full name and official ID (or representation documents)\u00a0<\/span><\/li>
                  • Email and address for notifications\u00a0<\/span><\/li>
                  • A clear description of the data involved\u00a0<\/span><\/li>
                  • Supporting documentation for any requested modification\u00a0<\/span><\/li><\/ul>

                    Requests will be processed within <\/span>15 business days<\/b>.\u00a0<\/span><\/p>

                    Sharing and Third-Party Links\u00a0<\/b><\/p>

                    When necessary to complete a service, your information may be shared only with: <\/span>\u2022 <\/span>Authorized staff within Islands of Loreto \u2013 Heli Tours\u00a0<\/span><\/p>

                    • Pilots, FBOs, and aviation partners directly involved in your operation <\/span>\u2022 <\/span>Legal or regulatory authorities, when required by law\u00a0<\/span><\/li><\/ul>

                      Cookies and Tracking Technologies\u00a0<\/b><\/p>

                      We use cookies and similar technologies to enhance your browsing experience,\u00a0 remember your preferences, and analyze site traffic. You may disable cookies in your\u00a0 browser settings, although doing so may affect certain site functionalities.\u00a0<\/span><\/p>

                      Children\u2019s Privacy\u00a0<\/b><\/p>

                      Our services are not intended for individuals under 18 years of age. Islands of Loreto \u2013 Heli Tours does not knowingly collect or store information from minors.\u00a0<\/span><\/p>

                      Updates to This Policy\u00a0<\/b><\/p>

                      Any revisions regarding our privacy policy will be updated on this page.\u00a0<\/span><\/p>

                      Thank you,\u00a0<\/span><\/p>

                      Islands of Loreto \u2013 Heli Tours<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                      \u00a0PRIVACY POLICY Islands of Loreto Heli \u2013 Tours\u00a0 Islands of Loreto Heli \u2013 Tours located at Km. 5 Carretera Transpeninsular, Loreto\u00a0 International Airport, C.P. 23880, Loreto, Baja California Sur, Mexico, is committed to\u00a0 protecting your personal data. We will only use the information collected to deliver and\u00a0 improve our services.\u00a0 How and what information is […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank.php","meta":{"footnotes":""},"class_list":["post-10540","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/islandtoursmexico.com\/es\/wp-json\/wp\/v2\/pages\/10540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/islandtoursmexico.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/islandtoursmexico.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/islandtoursmexico.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/islandtoursmexico.com\/es\/wp-json\/wp\/v2\/comments?post=10540"}],"version-history":[{"count":11,"href":"https:\/\/islandtoursmexico.com\/es\/wp-json\/wp\/v2\/pages\/10540\/revisions"}],"predecessor-version":[{"id":10671,"href":"https:\/\/islandtoursmexico.com\/es\/wp-json\/wp\/v2\/pages\/10540\/revisions\/10671"}],"wp:attachment":[{"href":"https:\/\/islandtoursmexico.com\/es\/wp-json\/wp\/v2\/media?parent=10540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}